Payment Queries

What payment methods are accepted?

We accept various payment methods including bank transfers, debit cards, and mobile payments.

Is there a transaction fee?

Yes, a small transaction fee may apply depending on the payment method used for your bill payments.

How secure is the payment process?

Our payment gateway uses advanced encryption and security protocols to ensure your transactions are safe and secure at all times.

Can I get a refund?

Refunds are processed based on our policy and the nature of the transaction.

How long does processing take?

Most transactions are processed instantly, but some may take longer depending on the payment method.

What should I do if I encounter issues?

If you face any issues, please contact our customer support for assistance and we will help resolve it promptly.